- You are responsible for analyzing business processes and identifying automation opportunities
- Configuration and customization of ServiceNow platforms
- Integration of ServiceNow solutions with other systems
- You train customers and users in the use of ServiceNow
- You create documentation and reports
- Coordinating and driving forward projects in the area of digitalization is also part of your tasks
- You evaluate existing operational processes and take care of continuous improvement in accordance with the IT service strategy
ServiceNow Consultant (f/d/m)
Haufe Group • nationwide call • Professional • Hybrid
-
Full-time
nationwide
from today
For our “Digitalization” team in the IT division, we are looking for a:n ServiceNow Consultant (f/d/m) at Freiburg im Breisgau or hybrid as soon as possible to drive our vision of a digital company.
In this role, you will be responsible for the design of new services as well as the maintenance and development of existing solutions to ensure quality, security and capacity. You will work closely with various teams to create value-adding processes and support the organization in achieving optimal results.
In this role, you will be responsible for the design of new services as well as the maintenance and development of existing solutions to ensure quality, security and capacity. You will work closely with various teams to create value-adding processes and support the organization in achieving optimal results.
What you can expect:
What you bring with you:
- You have a degree in information systems, information technology, management/business administration, engineering or computer science (Master's degree preferred)
- In-depth technical know-how in common web technologies such as Javascript, HTML, CSS, Angular, React, etc.
- You have experience in building lean and optimized processes
- You focus on usability and the ability to put yourself in the user's shoes
- Proven experience in delivering high quality services with incentives for SLAs/performance standards
- Proven experience with ServiceNow modules such as ITSM, ITOM, SPM, BCM or CSM is an advantage
- Certification as a ServiceNow Certified System Administrator (CSA) is preferred
What we offer:
At Haufe Group, we create pioneering working conditions in which each of us can optimally contribute and develop. You’ll be given space and responsibility, you can work hybrid with flexible working hours and you have a wide range of training and development opportunities. We’re tangible and real, and officially a Great Place to Work.
identification number: 7954
identification number: 7954
Any questions? I’m here for you.
Maresa Kindle
Please only send applications via our online form, which you can access via the "Apply now" button.
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Get to know us
Miriba
Head of Business Core
As a team we’re very diverse, but we’re united by the same attitude, which means we’re motivated, independent, we stick together and we can rely on each other. This creates a safe framework for learning and working. We also have a sense of humor and can laugh together!
Martin
Senior Development Manager
Since I started my career in 1995 I’ve been able to take responsibility for shaping and influencing a large number of products in our current portfolio. My personal motivators for my day-to-day work are my colleagues, whether that’s the open interaction with each other on professional issues and private topics, the common successes and failures that bring us even closer or making music with others in the Haufe Band.
Mark
IT Business Consultant
Together with the team we conceptualize and implement very interesting solutions and we focus not only on our own SAP world, but also constantly expand our view to cover the architecture of the complete Haufe Group system world. To keep our finger on the pulse of things so to speak, we’re given the necessary time and flexibility to continuously improve our skills.
Viktoria
Software Development Engineer
For me, Lexware offers the perfect mix of a large company with great benefits, lots of training options and a relaxed and friendly mood. The needs of the employees are constantly at the forefront, so each of us feels valued as a person.
We believe in diversity: all applications encouraged!
We embrace and value diversity and we are convinced that employees with diverse backgrounds bring different perspectives and strengths to our company. We therefore encourage applications - regardless of gender, nationality, ethnic and social background, religion/belief, disability, age, sexual orientation and identity.
Shaping change. Working at Haufe Group.
Our working world is diverse, complex and in continuous flux. At Haufe Group you can actively shape this transformation. You’ll be part of an innovation-driven family business that uses content, software and training to help people work successfully in a self-determined way. We support more than 1 million customers in their sustainable development and in shaping transformation processes. Would you like to expand and flourish with us into the future? Take a look around and become part of Haufe Group.
Our benefits:
Personal onboarding
Onboarding app, welcome days and welcome package bag, campus tour, buddy program
Pioneering working model
Hybrid working, flexible working hours, flat hierarchies, high levels of personal responsibility
Sustainable mobility
Job bike, rental bike station, e-charging stations, bike checks and subsidized public transport
Pension scheme
Attractive credit model and company pension scheme
Choose your device
We equip you with the very latest hardware and software.
Food & Services
Free coffee and tea, inexpensive and award-winning company restaurant, packing station on campus
Health & community
Health portal, Hansefit, health checks, cross-location summer party, sports events and groups, gym, table football, billiards, table tennis, band practice room
Learning & development
There are numerous initiatives for product development, knowledge sharing and new technologies. Teams organize brown bag sessions, hackathons, go to events and take part in meetups. We provide space for common learning and promote your further development.
Our tech landscape at a glance:
This tech stack is used by us
Simply apply. Five steps to your new job.
1. Online application
You can find all vacancies here in our job world. If you wish, you can also apply for several positions.
2. Application check
Our team checks your application in detail. This takes some time, but we’ll get back to you as soon as possible.
3. Get to know us
For us, it’s important that we fit together professionally and personally. That’s why you get to know your potential team in various interview formats.
4. Selection
We discuss each step transparently with you, and get in touch with you to discuss whether and how we can work together.
5. Onboarding
From the day you sign your contract, you’ll receive individual onboarding to familiarize you with us before your first day at work.
